Privacy Policy

We value restraint, clarity, and care, including in how we handle your information.

Effective Date: October 1, 2026

PH Publishing Co. respects your privacy. PH Publishing Co. is a trade name of Haven House Publishing LLC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect and process when you visit our website, make a purchase, communicate with us, or otherwise interact with our services, how that information is used and shared, and the choices you may have regarding your information.

Our online store and checkout are powered by Shopify. Shopify processes personal information in connection with our store and may also process information about your interactions with our store, other merchants, and Shopify to provide and improve Shopify services, including services that may personalize your experience, provide analytics, or support relevant advertising.

1. Information We Collect

We collect and process information necessary to operate our website, communicate with readers and customers, and provide our online store and related services. Depending on how you interact with us, this may include:

• Contact information, such as your name, email address, phone number, billing address, and shipping address

• Order and transaction information, such as products purchased, order history, payment status, returns, and related transaction details

• Payment information necessary to complete a purchase, which is processed through Shopify and its payment service providers

• Information you provide when you contact us or otherwise communicate with PH Publishing Co.

• Device and usage information, such as your IP address, browser or device information, page visits, and interactions with our website or online store

• Email address and related information if you choose to subscribe to our mailing list

We do not intentionally collect personal information beyond what is reasonably necessary to operate our website, fulfill orders, communicate with you, and provide our services.

2. Children’s Information

Our books and other materials may be created for children, but our website, online store, and related services are intended for parents, caregivers, educators, and other adults. We do not knowingly collect personal information directly from children under the age of 13.

If you are a parent or guardian and believe that a child under 13 has provided personal information to us, please contact us using the information below. We will review the request and take appropriate steps in accordance with applicable law.

3. How We Use Your Information

We use personal information only for legitimate business purposes related to operating PH Publishing Co. and providing our services. Depending on how you interact with us, we may use your information to:

• Process and fulfill purchases, payments, shipments, returns, refunds, and other transactions

• Communicate with you about your orders, transactions, or customer-service requests

• Provide, maintain, secure, and improve our website, online store, and related services

• Detect, investigate, and prevent fraud, misuse, security incidents, or other unlawful activity

• Respond to questions, inquiries, or other communications

• Send newsletters, publishing updates, or other promotional communications when you have chosen to receive them

• Understand how visitors use our website and online store

• Maintain appropriate business and transaction records

• Comply with applicable legal, tax, accounting, regulatory, and contractual obligations

• Establish, exercise, or defend our legal rights

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required by law.

4. Email Communications

If you choose to subscribe to our mailing list, we may use your email address to send publishing news, book updates, announcements, and other promotional communications. Our mailing list is managed through Kit (formerly ConvertKit), which processes subscriber information on our behalf.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages. Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that are necessary to process or fulfill an order, respond to a request, provide customer service, or otherwise administer a transaction or relationship with you.

We do not sell or rent our mailing list.

5. Cookies, Analytics, and Tracking Technologies

Our website and online store may use cookies and similar technologies to operate and secure our services, remember preferences, understand how visitors interact with our website and store, and support features necessary for online shopping and checkout.

We may also use analytics and other service providers to help us understand website traffic and usage. These providers may collect information such as your IP address, browser or device information, pages visited, referring pages, and interactions with our website or online store. Shopify also uses cookies and similar technologies in connection with the services it provides to our online store.

Some browsers allow you to control or disable cookies through their settings. Disabling certain cookies may affect the functionality of our website, online store, or checkout.

Do Not Track and Other Privacy Signals

Some web browsers offer a “Do Not Track” (“DNT”) setting. Because there is not a universally accepted standard for responding to DNT signals, our website may not respond to DNT signals in a uniform manner.

Third-party service providers may collect information about your interactions with our website or online store through cookies and similar technologies as described in this Privacy Policy. Where required by applicable law, we will recognize legally required browser-based privacy signals, such as Global Privacy Control (“GPC”), in accordance with applicable requirements.

6. How We Share and Disclose Information

We do not sell or rent personal information for monetary compensation.

We may disclose personal information to third parties when reasonably necessary to operate our business, provide our services, complete transactions, or comply with legal obligations. Depending on how you interact with us, these third parties may include:

• Shopify, which powers our online store, checkout, and related commerce services

• Payment service providers that process payments and help prevent fraudulent transactions

• Shipping and delivery providers that receive information necessary to fulfill and deliver orders

• Email and communications providers, including Kit, which manages our mailing list

• Technology, hosting, analytics, security, and other service providers that help us operate, maintain, secure, and understand the use of our website and services

• Professional advisers, such as accountants, attorneys, or other advisers, when reasonably necessary to provide professional services

• Government authorities, courts, regulators, or other parties when disclosure is required by law, legal process, or reasonably necessary to protect our rights, property, customers, or others

Shopify and Enhanced Services

Our online store is powered by Shopify. Because we use certain Shopify services, information about your interactions with our store may be shared with and processed by Shopify together with information from your interactions with other merchants and with Shopify. Shopify may use this information to provide and improve services for us and other Shopify merchants, including services related to personalization, analytics, security, and advertising.

Shopify and other service providers may process personal information in countries other than the country in which you live.

You can learn more about how Shopify collects, uses, and processes personal information, and about privacy rights and choices available directly through Shopify, through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Where available based on your location, you may also use our Data Sharing Opt-Out page to exercise applicable choices regarding the sale or sharing of personal information or its use for targeted advertising.

We may also disclose personal information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction involving all or part of our business, subject to applicable law.

Third-party service providers may process personal information according to their own terms and privacy practices where applicable. We encourage you to review the privacy policies of services with which you interact.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and transaction records, comply with legal, tax, accounting, and regulatory obligations, resolve disputes, prevent fraud or misuse, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected. For example, information associated with purchases and transactions may be retained after an order has been completed when necessary for recordkeeping, tax, accounting, fraud prevention, dispute resolution, or other legal purposes.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or loss. We also rely on service providers, including Shopify and payment service providers, to maintain safeguards appropriate to the information they process on our behalf or in connection with their services.

No method of transmission over the Internet or method of electronic storage is completely secure. Although we work to protect personal information, we cannot guarantee absolute security.

8. Your Privacy Rights and Choices

Depending on where you live and the laws applicable to us, you may have certain rights regarding your personal information. These rights may include the ability to request access to personal information we maintain about you, request correction or deletion of certain information, obtain a copy of certain information, or exercise other rights provided by applicable law.

You may contact us to:

• Ask what personal information we maintain about you

• Request that inaccurate personal information be corrected

• Request deletion of personal information, subject to applicable legal, accounting, transaction, security, and recordkeeping requirements

• Request a copy of certain personal information where applicable

• Ask questions about how your personal information is collected, used, or disclosed

• Exercise any additional privacy right available to you under applicable law

We may need to verify your identity before completing certain requests. We may also retain or decline to delete information when permitted or required by law, including information necessary to maintain transaction records, comply with tax or accounting obligations, prevent fraud, resolve disputes, or enforce our agreements.

You may opt out of marketing emails at any time by using the unsubscribe link included in those messages. Opting out of marketing communications will not prevent us from sending necessary transactional or service-related communications.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

To submit a privacy request or ask a question about your personal information, contact us at legal@phpublishingco.com.

9. Jurisdictional Notice

PH Publishing Co. is operated by Haven House Publishing LLC, a United States company. Our website, online store, and services are operated from the United States and are intended primarily for customers in the United States.

If you access or use our services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Privacy and data protection laws in those countries may differ from those in your place of residence.

Where applicable law provides you with privacy or data protection rights based on your place of residence, we will handle eligible requests in accordance with applicable legal requirements.

10. Third-Party Services and Links

We use third-party services to help operate our website, online store, communications, and other business functions. These services may process personal information as necessary to provide their services to us or to you. For example, Shopify provides our online store and checkout services, and Kit provides our mailing-list services.

Third-party service providers may have their own privacy policies and practices governing information they process. We encourage you to review the privacy policies of those providers when appropriate.

Our website and services may also contain links to websites, platforms, or services operated by third parties. We do not control those third-party websites or their privacy practices, and this Privacy Policy does not apply to information you provide directly to an unaffiliated third party or to information collected through a third party’s own website or service.

The inclusion of a link to a third-party website or service does not, by itself, imply endorsement of or responsibility for that third party’s content, privacy practices, or services.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.

When we update this Privacy Policy, we will post the revised version on our website and update the Effective Date at the top of the policy. If changes materially affect how we collect, use, or disclose personal information, we will provide additional notice where required by applicable law.

12. Contact

If you have questions about this Privacy Policy, our privacy practices, or personal information we maintain about you, or if you would like to submit a privacy-related request, please contact us:

PH Publishing Co.
A trade name of Haven House Publishing LLC
30 N Gould St., Ste N
Sheridan, WY 82801
United States
Email: legal@phpublishingco.com
Phone: +1 917-730-9331